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Reading on WOM

written on December 11th, 2008 by Zach Braiker

WOMMA

I have been reading up on word of mouth marketing and found an interesting conversation on the word of mouth marketing association’s website.

The organization has a ethics code review comment section, where they ask, answer and accept comments on great questions like:

Is it ok to have multiple identities while conducting online WOM?
Should people be paid to review or comment on blogs?

The second questions sparked a lively debate. In the comments, Yvonne DiVita make a compelling argument that draws a parallel between author’s getting paid to review books and people getting paid to review blogs.
What do you think about the issue?

As an marketer, there are several word of mouth networks I would love to access.  Here are my top 10.

  1. The Barber & beauty shop Word of Mouth network
  2. The flight attendant Word of Mouth network
  3. The concierge and doorperson Word of Mouth network
  4. The realtor Word of Mouth network
  5. The administrative assistant Word of Mouth network
  6. Religious & community leadership Word of Mouth network
  7. The better business association members Word of Mouth network
  8. Local bands Word of Mouth network
  9. Support staff in dentist office Word of Mouth network
  10. High school athletic directors Word of Mouth network

I know many of these networks don’t exist—as networks; however, from a local marketing perspective that is who I would love to reach.

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1 Comment »

  1. Thanks for the WOM on my comment referring to the way we folks review “things” – be they books, blogs, articles, product, or opinions. The key is to be open, honest, and authentic. I reveal my presence always. I make sure readers know the writing is MY opinion…and I welcome the ensuing conversation. IF a company wants to hire me to create some buzz – okay. As long as they do not dictate my writing, and as long as we agree on the guidelines for the follow-up conversation.

    Politeness should be the order of the day. IMHO

    Comment by Yvonne DiVita — December 12, 2008 @ 5:17 pm

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Zach Braiker

This blog analyzes where social media culture and business converge. Zach Braiker is the CEO of Refine & Focus a social media agency and an adjunct professor of social media at Emerson College.

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