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it’s free and it works

written on January 20th, 2008 by Zach Braiker

Free Conference Call (dot) com rocks my world. Why? It’s free. It works. It also lets me record my calls for free. I can download my recorded calls as an MP3.

And when I had trouble using their service, I called their 1-800 number. A real person answered. He even dialed into the conference call with me and waited until the problem was solved.

I could not believe that I actually received excellent customer service from a “random” web site.  Anyway, this is a completely unsolicited way to say thank you.

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Zach Braiker

This blog analyzes where social media culture and business converge. Zach Braiker is the CEO of Refine & Focus a social media agency and an adjunct professor of social media at Emerson College.

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