I recently spoke with a gentleman who told me his clients (seniors) are not online. Despite my personal experience and research to the contrary, evidence that proved seniors are not only online, but they are also one of the most active demographics online, he was not interested in “being told about his industry.”
He assumed that since his current direct marketing produced non-computer literate seniors, that all seniors were computer illiterate.
There really was no changing a mind the preferred to stay closed. This is the most frustrating thing about legitimizing online marketing, the “new advertising channel.” On the one hand, businesses want tested and proven strategies that they know have and will work. Many of the decision makers are comfortable with traditional media. However, if you’re looking to maximize your ROI why wouldn’t you purchase media on the channel that lets you best track and measure your money? Internet advertising.
In a different situation, I would have not only provided evidence to the contrary, but introduced personal experience regarding why seniors may prefer online. The internet is a form of empowerment. While seniors may be limited or reluctant in other areas of life, they are mobile and capable online. They are connected and increasingly relevant. In my work with a different client’s customers, who are in their 70s, I found this to be the case. They not only enjoyed our website, they also actively participated in online communities and discussions.
The paradigm has changed. This is fact. However, the acceptance of that change has not fully occurred.
In case you’re ever in a conversation about the internet, its users and the growing advertising marketing surrounding it, here’s some great research to call on.
“The Future of Advertising is the Internet,” – Bill Gates
-See Top 28 Countries with highest internet penetration rate. This is current research, September05. The United States is ranked 7th, with 68.6% or 203M users – Nielsen source Aug 05. Can you guess whose number 1? http://www.internetworldstats.com/top25.htm
-According to US Census estimates, there were 290.3 million US residents in 2003. See this comparative breakdown of how many residents are online, when and where. See informative, comparative research: http://www.emarketer.com/Report.aspx?us_jun04
-Internet ad spending growing 20% this year. In 2005, it will comprise 5.2% of total media spending. See: http://www.emarketer.com/Report.aspx?ad_spend_oct05
-US Internet Advertising to Reach $22.3 Billion by 2009 (currently at 12.9 Billion).
http://biz.yahoo.com/iw/050914/095352.html
-Pew Internet & American Life Project:
“# 26% of Americans age 65 and older go online, compared with 67% of those age 50-64, 80% of
those age 30-49, and 84% of those age 18-29.
# 57% of African-Americans go online, compared with 70% of whites.
# 29% of those who have not graduated from high school have access, compared with 61% of
high school graduates and
89% of college graduates.
# 60% of American adults who do not have a child living at home go online, compared with 83%
of parents of minor children.”
-How Accurate is are research forecasts? heck out Jupiter’s 5 year forecast from 16 August 2005 about the growth of online advertising.
Here’s an article about the future of advertising
Who is spending money online? See the top 50: